I want my old facebook recover straight away. I’ve been trying a lots of way to text an...

GetHuman1022076's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1022076's own words
I want my old facebook recover straight away. I’ve been trying a lots of way to text and contact you guys for about more than half month, but I didn’t get any reply. Have been tring using my boy friend’s and my friend’s facebook to send you guys a text or email, but we got nothing from you guys. My facebook has been hacked by some one which Facebook system got me a alert from turkey someone trying to hack in my account. But I’m staying in Australia. Facebook get me log out from other account at the moment, I got my facebook back. But the second the my account has been automatically log out again and can’t log in back anymore. Asked to verify a link in my new email but I didn’t get ANY email send from Facebook (Junk mail checked). I think this is a bug in Facebook system. Because few months ago I was trying to change my log in email, it’s happened the same , asked to verify to click in the link in email Facebook send me, but I didn’t receive any email from Facebook, once I click “resend” , it’s show error. I hope I can change my email :*****@***.com to new email: M*****@***.com*I really want to get back my Facebook, I had really really a lot of photo and memories in my Facebook which I don’t want to lost them! Please help and get back to me soon.
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Facebook

Customer service issue
Reported by GetHuman1022076
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 112433 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1022076 started working on this issue
Aug 22nd 7:31am
GetHuman1022076 indicated the issue is not fixed yet.
Aug 24th 3:26am
GetHuman1022076 indicated the issue is not fixed yet.
Aug 24th 10:34pm
GetHuman1022076 indicated the issue is not fixed yet.
Aug 25th 4:42am
GetHuman1022076 indicated the issue is not fixed yet.
Aug 27th 2:56am