Hi my name is danatcia lenchus and I have been trying to access my account for months m...

GetHuman-dopelips's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-dopelips's own words
Hi my name is danatcia lenchus and I have been trying to access my account for months my primary email on the account is *****@***.com that email I do not have access to anymore as well as the phone number on the account my new contact information for a reset code is *****@***.com and my new number is ***********I have received various emailed from the help center asking me to take pictures of my self holding a code still was not able to fix my issue o feel very embarrassed of this situation having to take a picture of my self twice I also have every single piece of I’d social and information to prove that is my account and that i am the official holder I am not pleased at all please call me ASAP at ********** I feel like it is an invasion of my privacy especially with my pictures and information on social media without no access when you guys asked me several times for a picture of me holding a code sent me various emails with a incorrect code all ou guys have to do is change my number on the account to ********** and my email to *****@***.com to avoid all issues I need access to my account guys!! This is ridiculous!!!
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Customer service issue
Reported by GetHuman-dopelips
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 112268 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dopelips started working on this issue
Aug 22nd 3:23am
GetHuman-dopelips indicated the issue is not fixed yet.
Aug 22nd 4:27am
GetHuman-dopelips indicated the issue is not fixed yet.
Aug 22nd 1:21pm