I HAVE BEEN SCAMMED BY FACEBOOKS ADVERTISING

GetHuman-sciacca's customer service issue with Facebook from August 2018

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The issue in GetHuman-sciacca's own words
I'M TRYING TO FIND OUT WHY THESE SCAMMERS ARE ALLOWED TO ADVERTISE ON FACEBOOK EVEN AFTER TAKING LOTS OF PEOPLES MONEY AND NOT SENDING THEM THE ADVERTISED PRODUCTS? ... Hello I recently purchased * items that are advertised on your site. One was supposed to be a metal replica light saber from star wars, what I received was a plastic toy and not the item advertised, the second was a electric powered surf board, what they sent was a child's boogie board, I have written to both vendors thru paypal and have had no reply at all from them, So I am contacting you guys, because you are still running these ads, your company may be complicit in these scams and I want to know what is being done about it?
GetHuman-sciacca did not yet indicate what Facebook should do to make this right.
IVE CONTACTED FACEBOOK, NO REPLY, IVE CONTACTED, PAYPAL and CONTACTED THE SHIPPER, NO REPLY ALL THE WAY AROUND
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ELECTRIC SURF BOARDS AND METAL LIGHT SABERS
Customer service issue
Reported by GetHuman-sciacca
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 112170 others
0 customers following this
Items needed
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Timeline
GetHuman-sciacca started working on this issue
Aug 22nd 1:11am
GetHuman-sciacca indicated the issue is not fixed yet.
Aug 23rd 2:12am
GetHuman-sciacca indicated the issue is not fixed yet.
Aug 23rd 2:17am
GetHuman-sciacca indicated the issue is not fixed yet.
Aug 25th 2:10pm