I need help accessing my Facebook account, please. I established my FB account approxi...

GetHuman-brntch's customer service issue with Facebook from August 2018

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The issue in GetHuman-brntch's own words
I need help accessing my Facebook account, please. I established my FB account approximately ** years ago and used an email address that is unfortunately no longer valid. I also do not recall the password as my computer "remembered" it without me entering it. I still have access to my account via my smart phone but I need to be able to access my account on my new laptop as well as my old laptop which was recently updated and lost all its "remembered" passwords. PLEASE help me. I established my account with the email address: *****@***.com. My original password was brn*tch. I'd be happy to provide whatever information you deem necessary in order to once again be able to access my account on my laptop.
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Customer service issue
Reported by GetHuman-brntch
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 7 customers so far
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GetHuman-brntch started working on this issue
Aug 17th, 2018 12:55am