Please help me delete duplicate accounts. I have an account I need to maintain for upco...

GetHuman-jandear's customer service issue with Facebook from August 2018

1 view
 | 
103825 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-jandear's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jandear's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jandear will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jandear can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jandear may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jandear's own words
Please help me delete duplicate accounts. I have an account I need to maintain for upcoming writing to be published, but I have a couple of old accounts that are conflicting with the new. The new account should be registered: *****@***.com. The password I used to set up the new page was not recognized when I tried to log in with it, so I chose a new one. Now, things are a mess! The page I have been working on has my picture and a cover photo of a tree. But an old account with no picture and another page, perhaps a recent attempt to correct the situation, has my picture and no tree pic--so, it seems * pages! When I have tried to log in from my phone, my gmail address and password for the new page is not recognized. Please help. If you can tell me how to handle this or handle it from your end that would be greatly appreciated. This page needs to be up and going smoothly ASAP. People need to be able to find the right page with the current info. Friends who get new friend requests are thinking I have been hacked--and it's just dumb old me, lol!
GetHuman-jandear did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jandear fixed the problem
We are waiting for GetHuman-jandear to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jandear fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jandear
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 103825 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jandear started working on this issue
Aug 14th, 2018 1:00pm