I am an admin in a lost and found pet group. Ever since I have updated my iOS I am not...

GetHuman-lmckird's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-lmckird's own words
I am an admin in a lost and found pet group. Ever since I have updated my iOS I am not getting notifications for all posts*comments. **This has caused me untold problems and wasted time. I have to go through *** * posts on the page to see what is happening and how I can help. **If I have been targeted for some reason, I would like to know why.**I am a very very active Admin in this group and would like to be once again. **I would like you to resolve this problem so that When the settings says, all notifications it means just that, I get notified on every single post and every single comment within the group.**Thank you for allowing me to voice my problem and hopefully I get an answer from you. ***Regards Lorraine Scott

GetHuman-lmckird did not yet indicate what Facebook should do to make this right.

How GetHuman-lmckird fixed the problem
Even though Facebook says this problem is fixed it is not fixed if you turn on all notifications for a group you should get all the notifications!
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Customer service issue
Reported by GetHuman-lmckird
Aug 14th, 2018 - 3 years ago
GetHuman-lmckird shared how to fix
Seen by 15 customers so far
Similar issue to 103319 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-lmckird started working on this issue
Aug 14th, 2018 1:25am
GetHuman-lmckird confirmed the issue is fixed. Hooray!
Aug 14th, 2018 1:36am

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