I have a new Facebook account and profile. My new phone prompted me to login to messeng...

GetHuman-ryamcrg's customer service issue with Facebook from August 2018

102194 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-ryamcrg's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ryamcrg's own words
I have a new Facebook account and profile. My new phone prompted me to login to messenger I tried login in.*When it did that it showed my old account and profile. I was then notified that I was impersonating someone and that my profile was deleted. My profile is no longer and if I want a profile I would have to start all over again and ask my friends to eccept my Facebook friend request. There is one profile that is Associated with me & because I changed my phone number when I bought my new phone I no longer have access to the profile before I my new profile got deleted for Impersonation which i am me and not Personating anyone.person * Both profiles I have no access to one was deleted for Impersonating myself & the other I have no access because I have a new phone and new phone number. I have asperger's syndrome and I'm really frustrated with Facebook. Day clearly made a mistake Assuming I was impersonating someone when the person I was being was myself. *I need help please fix****************** thanks, *Ryan McGanty
GetHuman-ryamcrg did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ryamcrg fixed the problem
We are waiting for GetHuman-ryamcrg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ryamcrg fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ryamcrg
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 102194 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ryamcrg started working on this issue
Aug 13th, 2018 12:56am