I kicked my roommate out * weeks ago for nonpayment of rent or any other of his bills...

GetHuman-kayemart's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-kayemart's own words
I'm trying to PERMANENTLY restrain my Facebook account. I was able to log in to it ONCE. Then the next time I logged in, I was back on PABLO CANDELARIA'S Page. *PLEASE CONTACT ME AT ONE OF MY EMAILS or by telephone.******@***.com******@***.com*(***)***-*****Has Pablo received any kind of reprimands regarding this? If not, he will continue to do this. Have you seen how many accounts that he has opened on facebook due to things such as this? ... I kicked my roommate out * weeks ago for nonpayment of rent or any other of his bills. Since then he has taken control of my Facebook and messenger accounts, which I use as a spiritual advisor volunteer. He apparently has put in my phone number as his, and is using my password. I have not been able to log in, message says I need a * party authentication, but then I'm given no more info, and nothing is sent to my daughter, Rikki Martin (my added security person). My family has sent you messages regarding this, * friends have sent you messages about it- yet here I am with no way into my accounts. I'm getting ready to go another way and just say goodbye to ya'lol and tell everyone, my clients included about this. Which, by the way, he has gone online with at their appointed appointments. *My name is KAYE MARTIN-BOWERS *DOB is ***********His name is PABLO CANDELARIA *DOB is **********We are both from Apache Junction, AZ. Although he may have changed his city to Tempe, AZ. *I need this fixed right away.*My email is *****@***.com.*One thing asked for is the numbers from the code generator - From what I've read when looking for this, it's found in one's profile on facebook once you open your account - I CANNOT OPEN MY FRIKKEN ACCOUNT, HOW CAN I GIVE YOU THIS CODE???*PLEASE TAKE CARE OF THIS FINALLY.*THANK YOU
This is so frustrating because I voluntarily send energy distance healing, plus reiki healing to many clients. Their schedules were kept on my memos on my phone, and the healings and appointments are done on video over facebook messenger. Pablo stole my phone when he left my home and it took over a full week to track him down and get it back. He spoke to clients, telling them I was not giving this service to them any longer*- they were devastated, because these treatments can be extremely costly. He acted as me on text calls....he or someone with him managed to get into my banking info through my banks app on my phone...the list goes on, and things may still be surfacing. Please take this man permanently off of my Facebook account.
GetHuman-kayemart did not yet indicate what Facebook should do to make this right.
I meant I'm trying to REGAIN MY FACEBOOK ACCOUNT, LOL. not restrain!!!*Because I spend hours upon hours of volunteering my time to help others- whether it's supporting Domestic Abuse victims and their children, on prayer pages, on spiritual pages giving away services, and since I myself am disabled and have been unable to work at my job since June of ****.
Talking directly to Pablo by phone, by text, through his family members and mutual friends. He has not once admitted to doing this- although he had to hand me my phone or risk going to jail.
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Facebook

Customer service issue
Reported by GetHuman-kayemart
Jul 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 87264 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kayemart started working on this issue
Jul 29th, 2018 6:47pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 29th, 2018 8:30pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:25pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:43pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:46pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:55pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:56pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:56pm
GetHuman-kayemart indicated the issue is not fixed yet.
Jul 31st, 2018 5:57pm