July **th **** i recived a video that was sent to me by one of my friend or so i though...

GetHuman927535's customer service issue with Facebook from July 2018

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The issue in GetHuman927535's own words
July **th **** i recived a video that was sent to me by one of my friend or so i thought i hit play and the crazy stuff started going across the top of my screen and i new something was wrong it was asking was i from Texas Then Ontario Canada. So i tried to stop it and change my password well ever scence then i have jumped though hoops to get my Facebook account back and the i get Code Generator and my phone will not produce that code .i have tried everything so loosing my sheilabaxter**@ yahoo.com i not only lost my Facebook i lost my Messanger account that went with it .Plus my Emails have stopped working .so the only way to contact me is with my phone. If you use my new number it is not the one that set up my Facebook account.plus now there is a Facebook accout under my phone number that i didnt ask for and it comes up user name Baxter Sheila .I dont want that account. So if you can please help me let me know here though google or my phone number which is ***-***-**** .thank you for your time.
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Customer service issue
Reported by GetHuman927535
Jul 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman927535 started working on this issue
Jul 29th, 2018 10:53am