Somehow someone got into my facebook account yesterday. People were receiving messages...

GetHuman918915's customer service issue with Facebook from July 2018

7 views
 | 
84160 similar
 | 
0 following
Help with my Facebook issue
GetHuman918915's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman918915 will want to follow the link below to head to their help center. We will check on GetHuman918915 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman918915's own words
Somehow someone got into my facebook account yesterday. People were receiving messages that I did not send. I went in to reset my password and it requested a code that it sent to my phone via text. It's been over ** hours and I have yet to receive a text or an email sending me a code. I am still locked out and unable to access my account. Can someone please help me to access my account again???
GetHuman918915 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman918915 fixed the problem
We are waiting for GetHuman918915 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman918915 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman918915
Jul 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 84160 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman918915 started working on this issue
Jul 26th, 2018 2:34pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 26th, 2018 4:07pm
GetHuman918915 shared this issue with friends on Facebook
Jul 26th, 2018 4:11pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 26th, 2018 5:23pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 28th, 2018 1:41pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 28th, 2018 9:48pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 28th, 2018 10:06pm
GetHuman918915 indicated the issue is not fixed yet.
Jul 28th, 2018 10:07pm