My Facebook was hacked so I went to change the password. After I change the password it...

GetHuman-judygon's customer service issue with Facebook from July 2018

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GetHuman-judygon's next move: go to the Facebook help center.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-judygon's own words
My Facebook was hacked so I went to change the password. After I change the password it prompted me to log out and all other devices. So I chose to do so. It log me out of my phone. I tried to log back in and it said that I needed further verification and that it would send me a text. I do not have my phone number connected to my Facebook for things like the fact that people can hack your Facebook. I also try to have it send me an email. I'm not receiving any emails from Facebook on my account connect it to my Facebook. I also sent a picture ID and never heard back anything about that. I just want to be able to log back in. I am selling some items through Facebook and need to figure out if people are contacting me about them. I would like you to email me at my new email address. I set up a false account that I have done nothing with through my new email to try to see if all of my information was truly private. But I would like to see if I can have everything switched over from my old Facebook to the new email so I don't have any further issues with receiving emails from you.
GetHuman-judygon did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-judygon
Jul 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 84102 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-judygon started working on this issue
Jul 26th, 2018 1:45pm
GetHuman-judygon confirmed the issue is fixed. Hooray!
Jul 26th, 2018 1:46pm