I changed my Facebook password some months ago and forgot it. I have been trying to rec...

GetHuman-lelalila's customer service issue with Facebook from July 2018

82812 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-lelalila's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lelalila's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lelalila will want to follow the link below to head to their help center. We will check on GetHuman-lelalila later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lelalila may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lelalila's own words
I changed my Facebook password some months ago and forgot it. I have been trying to recover my account for some time now. I have access to my email which I used to sign up with years ago. I also had not attached a recovery option back then. My knowledge about the platform was little and I was young the. **I have tried getting help from yahoo but it was not possible and the only option I had was to sign up for another account.**My email is********@***.com**Facebook Username***Victoria Mwangi**My phone Number is **************Kenya**I will provide any proof of ownership of the account upon your request. Please Help me get back my Facebook account.***To reach me you can use this email**L*****@***.com
GetHuman-lelalila did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lelalila fixed the problem
We are waiting for GetHuman-lelalila to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lelalila fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lelalila
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 82812 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lelalila started working on this issue
Jul 25th, 2018 11:11am