Greetings! This is Christy Gammage, a Facebook user. Many of my family members are gett...
GetHuman879758's customer service issue with Facebook from July 2018
Help with my Facebook issue
First: share to improve GetHuman879758's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman879758's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman879758 will want to follow the link below to head to their help center. We will check on GetHuman879758 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman879758 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman879758's own words
Greetings! This is Christy Gammage, a Facebook user. Many of my family members are getting their Facebook hacked by certain low-lives that send links from a person's Facebook messenger to their contacts. The link usually says things like, "look at this video I made for you!" or "I miss this video." to make people click on it. I was almost hacked but caught it in the nick of time. It looks like these degenerates are from Canada but perhaps they are just using a proxy server. I believe they are going by the name Video G G. I would very much appreciate it if you could help my family members and find this hacker. The two family members that I know need the most help are Facebook users called Bill Kincaid and Becky Gruis. Thank you for your time!*-Christy G.
GetHuman879758 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman879758 fixed the problem
We are waiting for GetHuman879758 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.