Greetings! This is Christy Gammage, a Facebook user. Many of my family members are gett...

GetHuman879758's customer service issue with Facebook from July 2018

8 views | 72647 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman879758's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman879758's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman879758 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman879758 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman879758 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman879758's own words
Greetings! This is Christy Gammage, a Facebook user. Many of my family members are getting their Facebook hacked by certain low-lives that send links from a person's Facebook messenger to their contacts. The link usually says things like, "look at this video I made for you!" or "I miss this video." to make people click on it. I was almost hacked but caught it in the nick of time. It looks like these degenerates are from Canada but perhaps they are just using a proxy server. I believe they are going by the name Video G G. I would very much appreciate it if you could help my family members and find this hacker. The two family members that I know need the most help are Facebook users called Bill Kincaid and Becky Gruis. Thank you for your time!*-Christy G.

GetHuman879758 did not yet indicate what Facebook should do to make this right.

How GetHuman879758 fixed the problem

We are waiting for GetHuman879758 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman879758 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman879758
Jul 14th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 72647 others
0 customers following this

Timeline

GetHuman879758 started working on this issue
Jul 14th, 2018 5:20am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers