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GetHuman-yaggawea's customer service issue with Facebook from July 2018

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Help with my Facebook issue

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yaggawea will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-yaggawea can let us know if they help or not.

How Do I Report a Facebook Group?How Do Edit My Privacy Settings to Hide My Facebook Account?How Do I Report My Child's Picture Been Used Without Permission to Facebook?How Do I Turn on Push Notifications for My Facebook?How Do I Remove a Review from My Business Page on Facebook?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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The issue in GetHuman-yaggawea's own words

hi i have been a facebook user many years i relasised many years my eldest son used my email address with his facebook account i need to change that please tell me how do i do so i set up an alternet email *****@***.com for my facebook and instagram my name is athena christopoulos march * **** there now is blank facebook which is i trying to delete not sure how this came to be i have a facebook account for many many years i use daily as well as my instagram i have many hundreeds of followers and follow many to this facebook seems to come up with my telephone number is not me it is blank person with my birthday and year i am born that is not me which i donot use on my facebook book * my real account says i was born in **** .. that is me i have over **** friends please remove my telephone num,ber from the fraudulent account immediately and i cannot get into my ***yaggawear i guess all those things are frozen or something but whoever just open a facebook has my real phone number associated .... i need the fake account deleted immediately .. yet i cannot get in or fix please call me or email account i am ..*****@***.com *** ******* that blank no picture facebook is not me

GetHuman-yaggawea did not yet indicate what Facebook should do to make this right.

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I had a Facebook for many years with an my business email which I've had for many...Hi my name is Tony Contreras I have been with Facebook for many years now and a g...I have two facebook accounts which I created many years ago. They have not been...I have been regularly using my Facebook account for many years now. It is a mediu...I no longer use Facebook I have not done for many years so it has been hacked We have a business facebook page, furniture masters, that was established many y...Ive been having my facebook account for many years and ive been logged into my ol...Have used & been logged into Facebook for many years, but it “timed” me out ** Ma...i've had my Facebook account for many years then it gets disabled for no reason o...Dear *sir *madam...*I was using my Facebook from many years...and I was remembere...

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Facebook

Customer service issue

Reported by GetHuman-yaggawea

Jul 7th, 2018 - 4 years ago

I have an issue with Facebook too

Fixed

Seen by 7 customers so far

Similar issue to 66359 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-yaggawea started working on this issue

Jul 7th, 2018 8:55pm

GetHuman-yaggawea shared this issue with others over email

Jul 7th, 2018 8:55pm