I was selling items on facebook sale sites an market place an other classified ads when...

GetHuman-newt_'s customer service issue with Facebook from July 2018

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The issue in GetHuman-newt_'s own words
I was selling items on facebook sale sites an market place an other classified ads when I was blocked and was informed to appeal to get back on to the sites it never happened but I received a email on a facebook letter head informing me that facebook uses goggle servers and a *rd party compromised my facebook classifieds an yard sale sites they informed me to purchase a $** goggle play card to correct the problem he said that I would receive the money back when the problem was corrected he then called me back to tell me that he couldn't remove all of the hackers information so he informed me to buy another $** goggle play card an then I would receive my money back within *-** minutes after he got it corrected I was but he sent a email informing me that I would get my money back on a facebook letter head a few hours later he called and told me that there was still issues with the technical aspects of the hackers information so he informed me that if I bought a $*** google play card that when it was repaired they would give me a extra $** for my troubles and then again he calls me an informs me that I had to buy another $*** google play card an I was pissed as **** an went off on him and that I wanted to speak to the person in charge which he informs me that he was in charge so I requested his name and he said it was James Christopher Sr.Manager he has two emails ail.com @gmail.com *****@***.com phone number is *-***-***-****. Im a disabled vet living on disability an struggle to get by month to month if you could please help me I would be so grateful. My name is John Newton newt@yahoo. com my phone number is *-***-***-****

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Facebook

Customer service issue
Reported by GetHuman-newt_
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 66196 others
0 customers following this

Timeline

GetHuman-newt_ started working on this issue
Jul 7th, 2018 3:50pm