my name is donald rigsby about a week or two ago i was talking on messenger to my frien...

GetHuman-donniep's customer service issue with Facebook from July 2018

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The issue in GetHuman-donniep's own words
my name is donald rigsby about a week or two ago i was talking on messenger to my friend an out of nowhere a screen poped up an said session expired it loged me out of facebook an messenger i tryed to logg back in an it said in correct password an that i changed it a cupple minutes ago" i did NOT change my password" i tryed to go through your recovery steps an found out sombody had changed my email also so now im locked out compleatly it is varry upseting my account has been hacked an taken over by some unknown person they are sending inappropriate messages to my friends an loved ones an cousing problems i am hoping you can fix this for me because i really like being a facebook member BUT what they are doing is wrong so if this isnt fixed soon i will call the athorites an a local news investigator named curtis from CBS** news in sacramento,ca who will spread storys like this nation wide an find answers...i do apoligize for that part as u can see im varry upset....befor these people canged my email an password i loged in with my phone number an passwerd "**********"an passwerd befor they changed it was"dwar****"my profile pic is me with a white shirt from bout the neck up,black sunglasses,bald head,clean shaven,in the back ground is a tan colered wall with a black fishing pole leaning against the wall to the right look for donald rigsby an you will see the profile id like my profile back please but if you somehow cant do that please freeze it or delete so theres no more harm done to my integrity an my life..this was the email on my account..*****@***.com..contact me on this email or at the one below you may also call or text my cell********** hope to here from you soon
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Facebook

Customer service issue
Reported by GetHuman-donniep
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 62229 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-donniep started working on this issue
Jul 3rd, 2018 1:32am