I am being harassed by a member on Facebook namely a Fiona Lynham. This has been happe...

GetHuman841008's customer service issue with Facebook from July 2018

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The issue in GetHuman841008's own words
I am being harassed by a member on Facebook namely a Fiona Lynham. This has been happening for the past * years or so. She has been caught putting up malicious statuses on her page and sharing confidential information from a closed group, namely Sensational Kids Somerset, a group she is not a member of and has absolutely nothing to do with. The information has been passed to her via a member on the group and she has been divulging this information to authorities. She is a member of staff at the nursery connected to the school in which my son previously attended. I have had to remove my son from this school and there is currently an investigation underway with the Department of Education and OFSTED in relation to Mrs Lynham sharing confidential information about myself and my family.**My husband is critically ill on life support, in intensive care. I have no hands on family support and am dealing with this as well as a ** year old child with autism and an * year old child with anxiety. Fiona Lynham has made it her mission to inform others of my husband's condition, from postings I have shared, privately on my social media page, something which is absolutely nothing to do with her and information she should not have access to as she has been blocked from my account for approximately * years. **I have many friends on facebook from all over the world. These friends have been a hugely supportive group to me over the past few months. I no longer have this support as I have had to remove myself from Facebook due to the fact that my information is no longer kept private. This means I am dealing with all my issues on my own, with no hands on family support and no support from friends and family via Facebook. I no longer feel safe on Facebook and feel that my privacy has been seriously violated.**I have notified the Somerset and Avon Police in the UK and they have given me a incident log number of AS-********-****. They have informed me that there is not much they can do but have advised me to email yourselves. **This matter really needs to be addressed and I personally feel that Mrs Lynham should be permanently removed from Facebook. Many people are constantly requesting updates on my husband's condition and I can no longer provide this due to the fact that I no longer feel safe on Facebook. This matter needs to be dealt with a matter of urgency. I cannot stress enough how isolating it is currently with all the issues I am facing, so without the support of my previous social networking group, I am really struggling. I should also make you aware that I am currently studying law. I no longer have access to the Facebook study*support group I was a member of, neither do I have access to the support groups I was previously a member of for children with special needs and education needs - meaning I am completely alone!
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Facebook

Customer service issue
Reported by GetHuman841008
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 61517 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman841008 started working on this issue
Jul 2nd, 2018 10:29am
GetHuman841008 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:31am
GetHuman841008 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:31am
GetHuman841008 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:31am
GetHuman841008 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:32pm
GetHuman841008 indicated the issue is not fixed yet.
Jul 3rd, 2018 1:39pm
GetHuman841008 indicated the issue is not fixed yet.
Jul 3rd, 2018 1:39pm
GetHuman841008 indicated the issue is not fixed yet.
Jul 5th, 2018 11:46am
GetHuman841008 indicated the issue is not fixed yet.
Jul 5th, 2018 11:47am
GetHuman841008 indicated the issue is not fixed yet.
Jul 5th, 2018 11:49am