I deactivated my account and now it won't let me reactivate it at all. It says it canno...

GetHuman-tzforste's customer service issue with Facebook from July 2018

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The issue in GetHuman-tzforste's own words
I deactivated my account and now it won't let me reactivate it at all. It says it cannot recognise my email address. I've had my Facebook account for ** years and it has lots of personal things on there. I'd like for my account t to be recovered, which I know it can be. I deactivated it maybe a month or two ago. I've always been able to log back in after deactivating my account for a short while but for some reason I am unable to. Please help me. My email address is *****@***.com and my Facebook name was Tegan Zoe Forster. There must be some way the servers can access my profile and reactivate it!? Surely my personal data should be held somewhere for a certain amount of time. My information just can't be gone. Help I'm gutted

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Facebook

Customer service issue
Reported by GetHuman-tzforste
Jul 2nd, 2018 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 61406 others
1 customer following this

Timeline

GetHuman-tzforste started working on this issue
Jul 2nd, 2018 6:23am