I have a few issues at *** am this morning I got an email telling me that my facebook p...

GetHuman840641's customer service issue with Facebook from July 2018

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GetHuman840641's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman840641 will want to follow the link below to head to their help center. We will check on GetHuman840641 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman840641's own words
I have a few issues at *** am this morning I got an email telling me that my facebook password had changed and when i tried to log in the email had also been changed then when i just called when i found a number to reach face book at *** *** **** this rude man tells me its my fault that i got hacked and i gave my password to some one no i didnt and he argued with me. i dont even write my passwords down let alone tell anyone my passwords. then he wouldnt help me with my account. My account was Angel Legna email *****@***.com and password was Badbitch**$. I have had this account for awhile and the other email was *****@***.com. i have the emails and the screen shot of the messages that person sent and they also tagged Angel Massie in a notification on facebook. Now i want my account recovered. Angel isnt my real name its my nickname and Legna is Angel backwards. you can look and see that its been my account for a long time and now some one has changed the password and email.
GetHuman840641 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman840641
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 61336 others
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GetHuman840641 started working on this issue
Jul 2nd, 2018 3:47am