Hello, my name is Freda. I have a facebook account I use my cellphone number everytime...

GetHuman-macaland's customer service issue with Facebook from July 2018

22 views | 61335 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-macaland will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-macaland can let us know if they help or not.
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The issue in GetHuman-macaland's own words
Hello, my name is Freda. I have a facebook account I use my cellphone number everytime I log in because I forgot my email address. I enable my two way verification code on my fb account. Then one time, I need to delete or clear my data history and clear cache because my space is running out. When I try to log in again, fb said that they sent a verification code to my number but I never got one. So I decided to make another request for verification code but then again I didn't receive it. So I request for the third time nothing happens. Then when it for the fourth time, they said that I have reached the maximim allowed number request. That's why I cannot log in until now to that fb account. Is there anyway for you to help me with this, please? I really miss my fb account..I really need it to recover. You can also reach me with this numbers: *********** and ***********.* Please help me...Thank you so much.

GetHuman-macaland did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-macaland
Jul 2nd, 2018 - 5 years ago
Seen by 22 customers so far
Similar issue to 61335 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-macaland started working on this issue
Jul 2nd, 2018 3:46am
GetHuman-macaland indicated the issue is not fixed yet.
Jul 2nd, 2018 4:55am

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