Hello, my name is Freda. I have a facebook account I use my cellphone number everytime...

GetHuman-macaland's customer service issue with Facebook from July 2018

6 views
 | 
61335 similar
 | 
0 following
Help with my Facebook issue
GetHuman-macaland's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-macaland will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-macaland can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-macaland's own words
Hello, my name is Freda. I have a facebook account I use my cellphone number everytime I log in because I forgot my email address. I enable my two way verification code on my fb account. Then one time, I need to delete or clear my data history and clear cache because my space is running out. When I try to log in again, fb said that they sent a verification code to my number but I never got one. So I decided to make another request for verification code but then again I didn't receive it. So I request for the third time nothing happens. Then when it for the fourth time, they said that I have reached the maximim allowed number request. That's why I cannot log in until now to that fb account. Is there anyway for you to help me with this, please? I really miss my fb account..I really need it to recover. You can also reach me with this numbers: *********** and ***********.* Please help me...Thank you so much.
GetHuman-macaland did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-macaland fixed the problem
We are waiting for GetHuman-macaland to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-macaland fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-macaland
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 61335 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-macaland started working on this issue
Jul 2nd, 2018 3:46am
GetHuman-macaland indicated the issue is not fixed yet.
Jul 2nd, 2018 4:55am