When I try to get on my Facebook app it no longer excepts me* As in, it no longer excep...

GetHuman838869's customer service issue with Facebook from July 2018

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The issue in GetHuman838869's own words
When I try to get on my Facebook app it no longer excepts me* As in, it no longer except my password or my email address or phone number It doesn't tell me which but something is wrong because it says quote "oops something went wrong, sorry try again later." I can get on by going online and I Always use my cell phone. But The Problem Here is, at the top of the screen where everything is in blue and you have different choices to select. No matter what I do it won't let me press those buttons. And I know my phone screen works properly, because that was my first thought. So if you can please help me in any way possible. This help would be Very Much Appreciated.* Thank You.*Feel free to contact me at. M*****@***.com
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Facebook

Customer service issue
Reported by GetHuman838869
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 60814 others
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Timeline
GetHuman838869 started working on this issue
Jul 1st, 2018 1:34pm