I’m a hair colorist in LA and I often promote my posts to get more visitors to my profi...

GetHuman-abernabe's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman-abernabe's own words
I’m a hair colorist in LA and I often promote my posts to get more visitors to my profile. I had noticed a charge on my credit card statement for $** for Facebook advertisement and called my credit card company to question it (I usually only promote my posts for $*-$** max so it seemed odd) My credit card company issued me a new card and said they were looking into it. Yesterday I tried to promote a hair picture and it wouldn’t let me, saying that I am not the administrator of my account and I don’t have the permissions. I went into my settings and found that I had been disabled. Not really sure what’s going on but I’m super frustrated and would really appreciate if someone could get back to me and tell me why I have been disabled on my own account. Thanks!
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Facebook

Customer service issue
Reported by GetHuman-abernabe
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 60669 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-abernabe started working on this issue
Jul 1st, 2018 8:07am
GetHuman-abernabe indicated the issue is not fixed yet.
Jul 1st, 2018 3:35pm
GetHuman-abernabe indicated the issue is not fixed yet.
Jul 1st, 2018 3:36pm
GetHuman-abernabe indicated the issue is not fixed yet.
Jul 2nd, 2018 7:37pm