My account was hacked and someone used my debit card info from facebook and made sponso...

GetHuman829293's customer service issue with Facebook from June 2018

10 views
 | 
58247 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman829293's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman829293 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman829293's own words
My account was hacked and someone used my debit card info from facebook and made sponsored ads on my page and emptied my bank account. I want my money back and any other charges that occurred like non sufficient funds charges. I have bills automatically taken from my account so if there are any other charges from them I also want that back. here are the charges. *Jun **, *********************-********Product Type*Instagram*Credit Card*E*H**G*NS**$**.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*D*H**G*NS**$***.***Paid**Jun **, *********************-********Product Type*Instagram*Credit Card*RKQWCH*NS**$*.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*PKQWCH*NS**$**.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*FHQWCH*NS**$**.***Paid**Totals**Transactions***$***.**
GetHuman829293 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman829293 fixed the problem
We are waiting for GetHuman829293 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman829293 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman829293
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 58247 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman829293 started working on this issue
Jun 28th, 2018 2:44pm