My account was hacked and someone used my debit card info from facebook and made sponso...

GetHuman829293's customer service issue with Facebook from June 2018

15 views | 58247 similar | 0 following
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Before contacting them, items GetHuman829293 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman829293's own words
My account was hacked and someone used my debit card info from facebook and made sponsored ads on my page and emptied my bank account. I want my money back and any other charges that occurred like non sufficient funds charges. I have bills automatically taken from my account so if there are any other charges from them I also want that back. here are the charges. *Jun **, *********************-********Product Type*Instagram*Credit Card*E*H**G*NS**$**.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*D*H**G*NS**$***.***Paid**Jun **, *********************-********Product Type*Instagram*Credit Card*RKQWCH*NS**$*.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*PKQWCH*NS**$**.***Paid**Jun **, *********************-********Product Type*Facebook*Credit Card*FHQWCH*NS**$**.***Paid**Totals**Transactions***$***.**

GetHuman829293 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman829293
Jun 28th, 2018 - 5 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 58247 others
0 customers following this


GetHuman829293 started working on this issue
Jun 28th, 2018 2:44pm

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