I'm the owner of Infoprzasnysz fanpage. https:**www.facebook.com*infoprzasnysz***Someth...

GetHuman-guck's customer service issue with Facebook from June 2018

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The issue in GetHuman-guck's own words
I'm the owner of Infoprzasnysz fanpage. https:**www.facebook.com*infoprzasnysz***Something wrong happened within last * days. The reach of our posts has extremely decreased. It looks like some kind of filter or bug. We are a local information site and have been using Facebook for many years. (infoprzasnysz.com) We all work as professional journalist so we don't spread fake news or spam. Usually we get reach between **** - ***** people. Now we have like ** -** people which is ridicuolus concernig that we have over **** fans. We also use FB ads. What we have noticed when we post a picture the reach is normal, but if we use external links from our site the reach is "blocked". Please help us solve this problem asap.
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Facebook

Customer service issue
Reported by GetHuman-guck
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
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Timeline
GetHuman-guck started working on this issue
Jun 28th, 2018 12:41pm
GetHuman-guck confirmed the issue is fixed. Hooray!
Jun 28th, 2018 1:48pm
GetHuman-guck indicated the issue is not fixed yet.
Jun 28th, 2018 1:48pm