Recently, a friend of mine got his account stolen on facebook. **his email was...

GetHuman-valenzea's customer service issue with Facebook from June 2018

57944 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-valenzea's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-valenzea may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-valenzea's own words
Recently, a friend of mine got his account stolen on facebook. **his email was *****@***.com but now it's changed to *****@***.com. His old password was dimas******.**We already tried to recover his facebook account but unfortunately his yahoomail was disabled due to his inactivity for ** months on yahoo.**Also, here is the facebook page:*https:***nibroos.murthdodimas**We hope you can help with this issue. Thank You.
GetHuman-valenzea did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-valenzea fixed the problem
We are waiting for GetHuman-valenzea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-valenzea fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-valenzea
Jun 28th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 57944 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-valenzea started working on this issue
Jun 28th, 2018 7:38am