Is it possible to get my facebook back?

GetHuman-jamiemae's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jamiemae's own words
I lost my facebook to some hacker when i opened a link. I finally got it back late last night and i changed everything so if it hapoened again maybe it woukd be easier next time. ... My facebook has been hacked! They changed my phone number, my email and emergency email, and my password. They have a picture of my ID because i had to send one to my husband a few days ago for car insurance. They changed everything and are now messaging my family and friends about a fake grant they can get if they put money into it! I made a new account with the hopes of getting some of my pictures off of it of my kids. Can you help me? Im desprate and crying because of this.
If my facebook had sent spam mail im sorry i was back into it until it seems that it has been deactivated
If its at all possible id like my facebook back if not thats fine i understand where your coming from
Ive been on facebook for almost * years i have loads of pictures mostly of my * kids on there and i didnt think to store them somewhere else so now that i dont have access to my account i cant get them anymore. No baby pictures or of them growing up anymore because of this whole fiasco
Ive sent a picture of my drivers liscence as reauested and now im just waiting on you
I have an issue with Facebook too
How GetHuman-jamiemae fixed the problem
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Customer service issue
Reported by GetHuman-jamiemae
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 11 customers so far
Similar issue to 54458 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jamiemae started working on this issue
Jun 24th 9:20pm
GetHuman-jamiemae confirmed the issue is fixed. Hooray!
Jun 25th 10:25pm
GetHuman-jamiemae confirmed the issue is fixed. Hooray!
Jun 25th 10:36pm
GetHuman-jamiemae indicated the issue is not fixed yet.
Jun 25th 10:59pm
GetHuman-jamiemae indicated the issue is not fixed yet.
Jun 25th 11:01pm