Facebook Customer Service Issues

I have discovered two fake Facebook accounts created using my name and email address. One account is named Dodie Craven and the other DCRash. My original account, under the name Donna C Rash, which I've had for 11 years, is inaccessible because it says my email is already in use. I am distraught that my 11 years' worth of posts and photos have vanished. I have been seeking Facebook's assistance for two weeks but have received no response. I urge Facebook to address this urgently, as I am at a loss. I have received one email from Facebook checking on my issue, which remains unresolved. Kindly rectify this matter. My contact information is [redacted] and [redacted]. Your prompt help in resolving this would be greatly appreciated. My name is Donna C Rash, and my email is [redacted] The duplicate accounts are utilizing the same email, causing my inability to access my original account. My Facebook is essential as it houses numerous memories of my 18-month-old grandson.

Last Sunday, I created a post on a marketplace offering to pick up old lawn equipment for free to repair and gain experience. Despite listing the items for free pickup, I was prompted to submit an appeal for my post to be reviewed by Facebook. Even though I was informed it would take 24 hours, it has been longer with no resolution. Upon checking the help page, it stated that it could take up to a week for the appeal to be reviewed. I am not attempting to deceive anyone; I genuinely wish to repair and work on old lawn equipment to enhance my skills as I am studying small engine mechanics in college. My intention is solely to gain experience in this field. I appreciate any assistance in resolving this matter. Thank you.

I have reached out to the health center five times but have only received an email checking if my issue is resolved, which it isn’t. I believe I shouldn’t have to keep repeating this or contact another company for Facebook to address the problem. Two fake accounts under the names Dodie Craven and DCRASH have been created using my email address. My legitimate Facebook account is under the name Donna C.Rash with the email [redacted] and phone number [redacted]. Despite not receiving help for two weeks and only getting automated emails asking if my issue is resolved, I remain hopeful for a solution. I urge Facebook to address this issue promptly.

I received a message from a friend on here and I'm not sure if it's valid. "Hello, I'm Mark Zuckerberg, the Director of Facebook. It appears the warnings about Facebook becoming a paid service are true. If you forward this message to 18 people on your list, your icon will turn blue and the service will remain free for you. Failure to do so could lead to account deactivation and losing your contacts. We are experiencing server congestion and need your help to address this issue. Please spread this message to verify active users. There will be an update tonight from 11:00 p.m. to 5:00 a.m. If not shared with contacts, the update will be canceled. Thank you." My friend shared this on Facebook, and we are worried.

I seem to be receiving messages on my email about my Facebook account, but I can't find my page when I search for it. Get Human provided me with security codes that didn't seem to resolve the issue, even though I have been notified that the problem is fixed. My name is Mark Block. My wife and I each had separate Facebook pages. I signed up using a Gmail address and made an artist page called "spirit of the heart." My wife already had a Facebook page under my name using an AOL email address. I added her as an administrator on the artist page, but now only her page shows up with the artist page attached. I need to regain access to my original Facebook home page. I've been asking for help repeatedly. Thank you.

Taylor Swift, I wish I had known about your true nature before joining social media. Since October [redacted], I've felt like a vulnerable target for stalking. My ex-girlfriend stalked me for four years, and anyone who knows my past can use it against me to spread rumors and gossip. The nightmares I've had, especially the night terrors that started in June [redacted], have been terrifying. A friend from Milwaukee even witnessed one of my night terrors where I dreamt of being strangled. Another horrific dream involved me being repeatedly stabbed in the back with a butcher knife. I've researched electronic harassment, social media gang stalking, and controlled dreams, as these are just some of the troubling symptoms I've faced since joining social media.

I am having trouble accessing my Facebook account with the profile name Bryan Gaudette featuring a lion facemask. Unfortunately, I can't access the associated email addresses, [redacted] or [redacted], nor can I use the phone number [redacted] linked to the account. I have a picture of my driver's license available if needed. I have created a new account, but I would prefer to regain access to my old one. Thank you for your assistance.

My account has been compromised in the last two weeks, possibly due to phishing. The hacker changed my password and the associated email. My previous email was [redacted] with the old password l4ncelot2391. The account now shows a different individual living in Iraq. I have a screenshot displaying the new profile pictures but still showing my high school and previous jobs at Roux House in Baton Rouge. I am desperate to regain access to my photos with my dog and then have the account deleted. Please help me as soon as possible. I can forward the screenshot upon your reply. Thank you, David Brownlee.

Hello, my name is David Brownlee. My account was recently compromised by someone in Baghdad. They have changed the password and email associated with it, leaving me without access. I have a screenshot of my profile with new pictures of unknown individuals from Iraq, but my own photos are visible behind their profile picture. Personal details indicating my attendance at LSU in Baton Rouge, LA, and George Walton High School in Marietta, GA, are still displayed on the profile, which does not belong to the hacker. I am eager to reclaim ownership of my account. The account was linked to my old email address, [redacted], which served as my username since it does not accept emails. One of my previous passwords was "l4ncelot2391." I am concerned about losing access to my photos and private information.

Hello, my name is David Brownlee. Recently, my account was compromised by someone in Baghdad over the past two weeks. They have successfully changed both the email and password associated with the account. My previous email, [redacted], is no longer accessible as it was linked to my old college email. I also had an old Yahoo email connected to it, but that account is inactive. One of my previous passwords was l4ncelot2391, but it has been updated since then. I have evidence in the form of a screenshot showing profile pictures of individuals in the Middle East, as well as details of my past employment at Roux House in Baton Rouge and my education history at LSU and George Walton Comprehensive High School in Georgia. The unauthorized access to my account has resulted in a complete loss of control. I urgently need assistance as the account contains sensitive personal details such as important card and phone numbers. I appreciate your prompt attention to this matter. Thank you, David Brownlee

I encountered an issue while setting up my Facebook business manager account. Facebook prompted me to complete security tasks like changing my password, which I did multiple times, and deleting posts or comments that weren't mine. When I reached the task to delete Commerce comments, I ran into a problem. Whether I selected "Delete All" or chose specific comments, I kept receiving an error message saying, "Sorry, something went wrong. Please try again later." This has been happening for the past day, and I've tried about ten times already. Due to this issue, I am locked out of my personal Facebook account as well. I never expected to face these complications when trying to create a business manager account.

Recently, I received a notification about an attempted unauthorized access to my Facebook account. Consequently, I found myself locked out, and the recovery email associated with it was changed. Despite several attempts to utilize the trusted friend recovery option provided by Facebook, I have encountered ongoing issues. The process initially seemed successful, promising an email link within 30 minutes that I never received. Upon subsequent tries with different email addresses and codes from friends, I faced error messages indicating the email was "already in use" or that I was attempting too frequently. This situation is further complicated by my location in China, resulting in time zone discrepancies for reaching out to friends in the U.S. Additionally, accessing Facebook requires a VPN, which can be unreliable. Due to these challenges, I couldn't promptly change my password following the initial security alert. My concern is that someone is illicitly using my account for nefarious purposes. My name is Daniel Graf-Grynheim, and I would appreciate the opportunity to engage in a live chat to verify my identity and reset my password.

I am currently unable to access my email linked to my Facebook account and the phone number due to a phone breakage. I have forgotten the passwords for both my Facebook and Gmail accounts, so I created a new Gmail account. My name is Melisa W., born on June 6, [redacted]. The old phone number associated with the account is [redacted], but it's no longer in use; my new number is [redacted]. The old Gmail account linked to the account is [redacted], and I cannot remember the password. I have additional Gmail accounts such as [redacted], [redacted], and [redacted] I am willing to provide a photo ID as proof of my identity. Your assistance would be greatly appreciated. Thank you.

I encountered an issue when trying to access my Facebook account. Accidentally created a new account using my phone number and initiated the deletion process for that mistakenly created account. Unfortunately, I am now unable to access my original Facebook account. Despite repeatedly attempting to use the recovery code sent to my email, I have not received any emails in my inbox or spam folder. Subsequently, after numerous unsuccessful attempts to recover the account, I find myself locked out of the recovery process. I am eager to regain access to my original account as it contains valuable pictures and memories from as far back as [redacted]-07. I need assistance in unlocking my account and restoring access to my Facebook profile.

Around June 15th, I left a comment on a Facebook post by Arthur Knight that somehow triggered a violation of community standards. While I understand and respect Facebook's rules, I believe that my comment about "women being the devil" shouldn't warrant a 30-day suspension, especially when others make far worse comments without repercussions. I am currently on my 8th day of suspension, and I feel that it's already been a sufficient penalty for my remark. My name is Michael J. Lapointe, and I kindly request assistance in resolving this issue as I find the suspension to be unjust. Thank you for your attention to this matter.

I recently had an ex staying with me until the eviction notice was finalized. Unfortunately, he had access to my Facebook account because I left it open one day. After realizing my mistake, I changed my email and removed his information. However, he managed to lock me out by potentially entering the password incorrectly too many times. It seems like he may have submitted my ID to Facebook somehow. I only have one email associated with my account, which is [redacted] His name is Deric Kizer, and he may have used my son's email, [redacted], or [redacted] How can I prevent this from happening again? Thank you for any help you can provide. - Amber S.

I recently created a new Facebook account yesterday using my phone number as the login ID - [redacted]. The account is under the name Mesva Pillai. I set it up to establish my business page for Universe Pest Control, a Pest Control Services & Management company registered in Malaysia under SA[redacted]-V. Online networking is crucial for promoting new businesses, which is why I turned to Facebook to reach more customers. However, I am frustrated that my account has been frozen due to alleged suspicious behavior. I have been actively promoting my business to friends and groups, hoping to grow my customer base. This unexpected account freeze is detrimental to my new venture. I urge Facebook to release my account promptly to prevent any further setback to my business. Thank you for your assistance. I request the immediate restoration of my account.

In early [redacted], my account was compromised due to a data breach on another site and the reuse of a password on Facebook. However, I am facing three issues with Facebook's compromised account process: 1. The account's language was changed to Chinese. 2. The person who took over the account added many compromised accounts as friends, making friend photo verification impossible. 3. The username is not my real name, making the ID verification stage challenging. I only used the account for online competitions and did not have friends added before the breach. I still have access to the email associated with the account but have been unsuccessful in finding a way to contact Facebook for assistance outside of their website.

I would like to deactivate my account due to terminal illness. I want to check on family weekly and then deactivate for privacy. When I tried to do this, my devices are not allowing me to deactivate temporarily. I'm upset as my page is now open to most friends when it shouldn't be. I've followed the instructions carefully but still ended up with a "page not found" error. I would appreciate your help with this matter as I want my account to be available to friends after my passing as a memorial. It's unfortunate that I can't contact you directly, considering the significant revenue Facebook earns from ads. Thank you for your assistance.

I recently got a new phone and transferred my contacts, but I couldn't access the Facebook app as I forgot my password. I realized I used my work email to sign up, but now I have a personal email. When trying to reset my password, the confirmation email went to my old work email, which is no longer active. I need help accessing my Facebook account and reconnecting with friends as I am not very tech-savvy. Even after spending three hours with tech support at Best Buy, they couldn't assist me due to the email mismatch. I would appreciate any assistance you can provide. Thank you.