My Facebook was hacked not once but twice. First time i was able to get back in for may...

GetHuman815877's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman815877's own words
My Facebook was hacked not once but twice. First time i was able to get back in for maybe ** hours when it was hacked again, this time, the language was changed to arabic. I was able to google translate and deactivate the account, however not even * minutes later the hacker was able to reactivate it. Since this has occurred i have not been able to do anything, my email on the account is not working therefore i cannot get codes. My trust contacts are getting codes and sending them to me, but the codes are reported invalid. I use the email *****@***.com. The hacker still has access to my account and it is very frustrating that I am not able to do anything. I have tried to log in and reset things multiple times it got to a point where they “ blocked” me because I was moving too fast. It is also very frustrating that there is no help line to contact to get someone to help you through the process and tell you what to do,you have to take the round about way for everything. **I would like access to my account so i am able to get my pictures and important information and then delete the account to prevent this from happening again. **Thank you.
GetHuman815877 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman815877
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 54245 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman815877 started working on this issue
Jun 24th 4:56pm
GetHuman815877 indicated the issue is not fixed yet.
Jun 24th 6:40pm
GetHuman815877 indicated the issue is not fixed yet.
Jun 24th 10:29pm
GetHuman815877 indicated the issue is not fixed yet.
Jun 25th 12:15am
GetHuman815877 indicated the issue is not fixed yet.
Jun 25th 6:19pm
GetHuman815877 indicated the issue is not fixed yet.
Jun 25th 6:20pm
GetHuman815877 indicated the issue is not fixed yet.
Jun 25th 6:20pm