I have been trying to recover my account for a while now and have not been able to. I l...
GetHuman-marisasr's customer service issue with Facebook from June 2018
Help with my Facebook issue
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The issue in GetHuman-marisasr's own words
I have been trying to recover my account for a while now and have not been able to. I lost my phone and no longer have access to it and my facebook account requires two-factor authentication to get on it. I have tried filling out a report where you submit your ID to regain access to my account but still have not gotten an email to recover my account. I am starting to worry because I havent had access to my facebook for almost a week now and I have people I need to contact ASAP. My account name is Marisa Resendiz and my email is (*****@***.com) and my password is (***nick***). Please please help me get back onto my facebook account. I changed my password and everything and everytime I try and log on it still asks for a * digit login code which I have no way of getting. Seeing as I have tried the alternative way to authenticate by submitting my ID, and have no received an email to recover it, I am worried I will never recover this facebook account which I have had over * years now and have so many friends, pictures, and information on. Please help me regain access to my account.
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