Hello, my name is Amanda Foy. Maiden name is Burnett. My dob is **********. My Facebook...

GetHuman-calikay's customer service issue with Facebook from June 2018

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The issue in GetHuman-calikay's own words
Hello, my name is Amanda Foy. Maiden name is Burnett. My dob is **********. My Facebook email is *****@***.com. I need assistance with changing the password on my account. My house was broken into and my laptop was stolen among other things. I did file a police report as well. I currently do not have access to my email address because the person with my laptop has changed all my passwords. I’ve tried to work with google and they are having trouble proving its me trying to get into my account because the person with my laptop is clicking they did not request this. My whole life is on my Facebook account and would greatly appreciate assistance regaining access to my account and stopping someone else from my information. I can provide any piece of information to prove I am in fact me. Please respond to me on my daughters email. There are plenty of pictures of her on my account as well.
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Customer service issue
Reported by GetHuman-calikay
Jun 8th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 9 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-calikay started working on this issue
Jun 8th 3:25pm
GetHuman-calikay indicated the issue is not fixed yet.
Jun 8th 10:17pm
GetHuman-calikay confirmed the issue is fixed. Hooray!
Jun 11th 8:35pm