about a week ago (poss May **ish) I recieved a message saying that because my account h...

GetHuman-pattikin's customer service issue with Facebook from June 2018

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The issue in GetHuman-pattikin's own words
about a week ago (poss May **ish) I recieved a message saying that because my account had been accessed from france (I live in socal) they locked my account**while the email I got on may **rd said i successfully reset my password...I am still unable to log in ** I've looked on line and nothing that's been suggested has helped**over an over again i get the same message that someone tried to log in from an unfamiliar location**finally i tried saying...yes...to see if that would help but all i do i go round and round**the email is now coming in in french,,,before...in spanish...while in trying to get into my account it's entirely possible that while i dont think I did, I may have accidentally caused it but n given i only speak only english... i dont think so
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Facebook

Customer service issue
Reported by GetHuman-pattikin
Jun 1st, 2018 - 2y ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 357 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pattikin started working on this issue
Jun 1st, 2018 8:54pm