About * years ago, I had a Facebook account that i had since middle school and I decide...

GetHuman-edgarsan's customer service issue with Facebook from May 2018

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The issue in GetHuman-edgarsan's own words
About * years ago, I had a Facebook account that i had since middle school and I decided to log out one day to log into a friend's account and when I tried to log back in, it didn't let me. I inputted every password I could think of and I couldn't figure it out. The main issue here is that the email that i used for that account was not official. When I made that Facebook account, I just used some random email that I thought of and Facebook didn't check to see if it was an official email. I was ** years old so I didn't know how the emails and security really worked at the time. Now I am ** years old and I really want to be able to have access to that account again. It has the same name as my new profile and same friends. What I really want from getting this account back is to be able to see the old messages and pictures that I posted because those are very fond memories of mine that I wish to have access to once again. Please help me to be able to accomplish my goal. Thank you very much!

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Customer service issue
Reported by GetHuman-edgarsan
May 29th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 99 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-edgarsan started working on this issue
May 29th, 2018 9:25pm