I keep receiving the email, copy and pasted below, which is supposedly from Facebook. I...

GetHuman-orangec's customer service issue with Facebook from May 2018

10 views | 599 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-orangec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-orangec's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-orangec will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-orangec can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-orangec's own words
I keep receiving the email, copy and pasted below, which is supposedly from Facebook. I do not have an account nor do I want one. It also state one can unsubscribe but there are no links or options to actually do so. If this is a real Facebook related email please stop and remove me from any and all Facebook lists. If not, it is probably worth Facebook looking into with regards to fraud. The address in question is as follows: *****@***.com*Thank you for your time. * **Spam email:*Facebook* *Hi,*Your Facebook Account as won a Facebook lottery on, May **, **** at *:**am (PDT). *Amount Won:*$***,***.** (Nine hundred and fifty thousand dollars)*Ticket Number:***************Reference Number:*********************Serial Number:*************If you have already claim your prize, Kindly disregard this email.*If you are yet to claim your prize, please contact us on *****@***.com**Our processing team will contact you on how to claim your prize after you have confirmed your account.**Thanks,*The Facebook lottery Team* *If you don't want to receive these emails from Facebook in the future, please unsubscribe.*Facebook, Inc., Attention: Community Support, * Facebook Way, Menlo Park, CA *****

GetHuman-orangec did not yet indicate what Facebook should do to make this right.

How GetHuman-orangec fixed the problem

We are waiting for GetHuman-orangec to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-orangec fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-orangec
May 28th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 599 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-orangec started working on this issue
May 28th, 2018 9:58pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies