I am having issue in getting back into my Facebook I had deactivated my account because...

GetHuman-draydena's customer service issue with Facebook from May 2018

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The issue in GetHuman-draydena's own words
I am having issue in getting back into my Facebook I had deactivated my account because I was going through a lot so I decided to just deativated for a good while but then when I was ready to get back on it I couldn't I had forgot my password and I tried recovering my account I do not know why it doesn't send it to my number it says I didn't put my number but the last time I couldn't get in it sent it to my number but this time it didn't and so I put in another email but I had put draydenajay*** ... Instead of draydenajay** ... So I don't get anything back im return I even sent them a picture of my picture ID so they can let me put in a new email but it was my mistake in putting the * in front of the ** o don't know what to do and I'm really stressed so many memories of my kids on that Facebook from when they were a new born in the incubator I don't know what to do
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Facebook

Customer service issue
Reported by GetHuman-draydena
May 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 560 others
2 customers following this
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Timeline
GetHuman-draydena started working on this issue
May 28th, 2018 3:26am