My account Blackout Tees was removed due copyright. I have contacted the company and th...

GetHuman-funnysh's customer service issue with Facebook from May 2018

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The issue in GetHuman-funnysh's own words
My account Blackout Tees was removed due copyright. I have contacted the company and they sent me a notice of compliance. Here is what they sent me**Here is the facebook release*** ** ** **cid:image***.png@**D**BF*.*C*B*D******* E. Poplar Avenue**Coeur d’Alene, ID **********-***-****** **November **, ****** ** **Blackout Tees**Jason Madden****** Florence Mall**Florence, KY ************@***.com** **Re: Notice of Compliance** **Dear Mr. Madden:** **This letter is sent in follow up to our prior correspondence with you regarding your unauthorized use of the trademarks of the CAPS Members (copy attached). We were able to recently confirm that you have ceased sales of unauthorized merchandise bearing the CAPS Members’ trademarks on your website and Facebook.** **Due to your cooperation, the CAPS Members will take no further action against you at this time. However, please be advised that any future unauthorized use of the CAPS Members’ trademarks will be considered willful infringement and be dealt with accordingly as the CAPS Members will continue to monitor your sales and advertising activities.** **Nothing in this letter is intended to be a complete statement of the CAPS Members’ rights and should not be construed as a waiver of any legal or equitable rights or remedies, all of which are expressly reserved.**Sincerely,** ** ***s*Cortney Martin**CAPS Administrator** **cc: CAPS Members**Our Ref: Blackout Tees** ** ** **IMGCollegeLicensing*Logo*Stacked*RGB****x*** cid:****AE**-*F**-**DC-**F*-DEDB*****C** cid:******CC-D**A-*A*B-AF**-A**D***B**** cid:***A*B*C-**CC-*DDC-A*CD-F***D**E**** cid:**A**A**-CA*C-****-***A-**C**A****** ** ** ** ** ** **Notice: The information contained in this email and any accompanying attachment(s) is intended to be confidential and only for the use of the intended recipient. If you are not the intended recipient, please delete this message and notify sender by return email. Any disclosure, copying or distribution of this email message by an unintended recipient is prohibited and may be unlawful. TM Management, Inc. and Trademark Management are not a law firm and do not provide legal counsel in any capacity. Information contained within this email does not constitute legal advice. The recipient is accordingly encouraged to consult its own legal counsel regarding the recipient's intellectual property and other rights.
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Customer service issue
Reported by GetHuman-funnysh
May 26th, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 526 others
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GetHuman-funnysh started working on this issue
May 26th, 2018 9:52am
GetHuman-funnysh indicated the issue is not fixed yet.
May 27th, 2018 12:04pm