Hello I have * facebook accounts, * is deactivated because im not using it currently an...

GetHuman-secretzo's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
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The issue in GetHuman-secretzo's own words
Hello I have * facebook accounts, * is deactivated because im not using it currently and the other is an old account that I used when i was younger and as such it has alot of silly pictures and other things that i would rather people not see when they look up my name. The problem is that the email tied to that facebook account is a comcast.net email and for some reason the email doesn't exist anymore when i try and sign in to recover it or change the password. So i can't access this account at all and after several requests to close the account through the built in feature on facebook I have gotten no results or response. Please help me fix this because my only other option is to contact comcast support and try and recover my email through them.
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Customer service issue
Reported by GetHuman-secretzo
May 26th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 20 customers so far
Similar issue to 451 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-secretzo started working on this issue
May 26th 6:19am
GetHuman-secretzo indicated the issue is not fixed yet.
May 26th 2:34pm
GetHuman-secretzo indicated the issue is not fixed yet.
May 26th 2:35pm
GetHuman-secretzo indicated the issue is not fixed yet.
May 26th 2:35pm
GetHuman-secretzo indicated the issue is not fixed yet.
May 26th 2:35pm