Hi Facebook, I’m sure you won’t read this but I’m hoping you do as this is my last hope...
GetHuman-ellgoodl's customer service issue with Facebook from May 2018
15 views | 652 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-ellgoodl's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ellgoodl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ellgoodl's own words
Hi Facebook, I’m sure you won’t read this but I’m hoping you do as this is my last hope. *About * weeks ago I woke up to a fake account, a name which I had never heard of which included all my new born pictures of my baby girl Elsie. We managed to get this account shut down due to many people reporting it. ** days ago I have woke up to ANOTHER fake account, (even though I have made all my pictures, posts, etc... PRIVATE). Yet again seeing my baby all over Facebook, the profile picture of a fake account called ‘Megan Watson” which you can find using this link ... https:**m.facebook.com*profile.php?id***********&tsid**.****************&source*result*Not only have they saved my pictures to whatever device they are using, as these are the same pictures as last time, if not more! image*.png*To find that they have also very heartbreakingly been stealing pictures of my friends still born baby Louie. Myself and my friend, her name is Jasmine mock are very upset and disturbed by all of this. image*.jpeg*Upon ourselfs we have let people know and got many people to report the account using local Facebook groups and friends and family to keep reporting. However to find that after * days this is still on there. The police will not help us at all. Cyber bullying? Stalking? Invading our privacy? Where does that come into all of this?! Just to be that it is our own fault for posting pictures of OUR babies online. We shouldn’t have to worry about these sad people out there taking our pictures. We have been very distressed feeling we are getting stalked by this person. The account was made in ****, I would of only been * then!?*They have been taking pictures of my self from ****, my old twitter accounts, my friends accounts. Just feel that nothing is safe what so ever. I can give you any more information you need and would REALLY appreciate it so much if you could get this taken down. Thank you. *Kind regards*Ellis goodland *E*****@***.com
GetHuman-ellgoodl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ellgoodl fixed the problem
We are waiting for GetHuman-ellgoodl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies