I had an old facebook account in which I deleted about * years ago due to breaking up w...

GetHuman-abbierei's customer service issue with Facebook from May 2018

32 views | 618 similar | 1 following
Help with my Facebook issue
First: share to improve GetHuman-abbierei's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-abbierei's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abbierei will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-abbierei can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-abbierei's own words
I had an old facebook account in which I deleted about * years ago due to breaking up with my ex and not wanting to have to go through the process of deleting EVERYTHING so I made a new facebook account. I am currently up in court with my ex on June **th **** to go for full custody of our son due to his violent and dangerous behaviour. I need the messages on my old account between me and my ex if its possible to get as my solicitor said this can really really go a long way. If there is anything I can do to prove it was my account such as identifying people, sending a link to my other current facebook page etc. It would honestly be a HUGE help and Id highly appreciate it, please keep in touch, thank you!.

GetHuman-abbierei did not yet indicate what Facebook should do to make this right.

How GetHuman-abbierei fixed the problem

We are waiting for GetHuman-abbierei to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-abbierei fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-abbierei
May 22nd, 2018 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 618 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-abbierei started working on this issue
May 22nd, 2018 6:02pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers