I honestly don't know! I was enjoying being able to log on to Facebook so I could talk...

GetHuman-thebluep's customer service issue with Facebook from May 2018

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The issue in GetHuman-thebluep's own words
I am trying to log on to Facebook so I can speak with my friends that I went to junior high and high school with. ... I honestly don't know! I was enjoying being able to log on to Facebook so I could talk with my friends. I am homebound for medical reasons after surgeries. So Facebook is a good tool for me to be able to join the world, so to speak. Now, I can't log on at all, and I don't know why?! I have an iMac that I bought in the summer of ****. It doesn't have any other problems. I am an older lady who graduated high school in ****. I had just made contact with my bff from high school and others as well, when suddenly* I couldn't log on anymore! Please help. My phone number is ***-***-**** D.O.B. is ********** Oh and my legal name is Jean Martin, but I have been using my biological fathers surname that is on my birth certificate, which is Otterman.
I don't understand this question? Who is they?
All I am asking for is to be able to log onto Facebook any time day or night, and when I log off* I will still be able to log back on, without any trouble.
I "am" a good customer because, I never bully anyone, or write or say anything bad* meaning I don't swear.
I wouldn't know what else to try, and if I did, I can't remember, as I had a surgery that compromised my short term memory.
I have an issue with Facebook too
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Facebook

Imac
Customer service issue
Reported by GetHuman-thebluep
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 642 others
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GetHuman-thebluep started working on this issue
May 22nd 12:56am