Can't get the Shop Feature on Instagram...

GetHuman-jasonkov's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-jasonkov's own words
get the Shop feature on Instagram ... Hi there, I have my business Instagram Account connected to my Facebook page (which is Admin) I have created *-* products in m catalog in my business manager, I've done basically EVERYTHING possible to have the Shop Feature for Instagram page, And I do live in Canada, which i am eligible, AND YET, I CAN'T GET THE SHOP BUTTON n'or can I TAG PRODUCTS. I have been waiting for more than * weeks now and no notifications or response on Instagram. My page also does comply the terms and service and requirements and policy, and i do sell physical goods*products..... I checked everything !!!**Please help. I need someone from Facebook or Instagram to tell me what to do Step by Step one-on-one support. I need to know what i am doing wrong and what i need to fix, to be able to tag products on Instagram and get approved. It is a key feature I need because i have tons of apparel i want to sell.**Please help, and i look forward to your support to help me fix this issue.**Thank You,*Jason Kovac
To help me one-on-one with support
I have tried everything possible to try to fix this, but still no success
I have an issue with Facebook too
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Facebook and Instagram
Customer service issue
Reported by GetHuman-jasonkov
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 571 others
0 customers following this
Items needed
Email on Account
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Timeline
GetHuman-jasonkov started working on this issue
May 20th 1:17am
GetHuman-jasonkov indicated the issue is not fixed yet.
May 20th 1:19am
GetHuman-jasonkov indicated the issue is not fixed yet.
May 20th 2:19am
GetHuman-jasonkov indicated the issue is not fixed yet.
May 20th 2:20am