My Instagram account has been hacked by some unknown person and he's doing malicious ac...

GetHuman700259's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman700259's own words
My Instagram account has been hacked by some unknown person and he's doing malicious activity on my account by sending inappropriate and abusive messages to my friends and he is so much into my account that he has changed it email and username too. Since it's my repuatation and image on stake please take some immediate action and recover it for me before the hacker misuses my account further. I mailed you yesterday to change the email address, but your team is so slow that they haven't reviewed it yet. I changed the password with the link that you have sent, but I wasn't able to enter because, it was asking for the email verification. As I told you that the email was changed, so I wasn't able to enter
GetHuman700259 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman700259
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 592 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman700259 started working on this issue
May 19th 7:44pm
GetHuman700259 confirmed the issue is fixed. Hooray!
May 20th 8:44pm