I started a charity page with my son CHARLES JOHN MACGREGOR nine years ago and now out...

GetHuman690037's customer service issue with Facebook from May 2018

3 views
 | 
112 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman690037's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman690037's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman690037 will want to follow the link below to head to their help center. We will check on GetHuman690037 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman690037 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman690037's own words
I started a charity page with my son CHARLES JOHN MACGREGOR nine years ago and now out of spite he has set the page to be deleted in four days time and he’s changed my settings so that I cannot stop this happening. You can see from the page it’s me who does all the work on it, it’s for terminal patients of cancer and they need the funds I raise. The page number is ***************. I want to change the charity name, it’s called THE JOAN MACGREGOR MATRIMONIAL FUND and move forward. He is constantly being banned from Facebook and is banned again so even if I could persuade him to change his mind he can’t access the page. I would be grateful of your support please, best wishes, KATHLEEN MACGREGOR
GetHuman690037 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman690037 fixed the problem
We are waiting for GetHuman690037 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman690037 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman690037
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 112 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman690037 started working on this issue
May 19th 1:44pm