Hi, my name is Mattrice Sierra Scott. I've had a Facebook page since middle school whic...

GetHuman-tricecie's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-tricecie's own words
Hi, my name is Mattrice Sierra Scott. I've had a Facebook page since middle school which was Mattrice Matty Scott. But my phone was stolen and I couldn't remember my password and didn't have anymore access to the email associated with my account because it was aol and i don't remember. Could you please , please recover my Facebook page " Mattrice Matty Scott" my prom pictures and very important parts of my life are gone and I really would love to use that page again.*I look forward into speaking with someone soon, thank you so much,*Mattrice Scott
GetHuman-tricecie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tricecie fixed the problem
We are waiting for GetHuman-tricecie to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-tricecie
May 15th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 445 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tricecie started working on this issue
May 15th, 2018 8:58pm
GetHuman-tricecie indicated the issue is not fixed yet.
May 15th, 2018 9:01pm