Hi Facebook Team,**I am the Marketing Manager of Hilltop Granite and I have created the...

GetHuman652057's Technical Support issue with Facebook from May 2018

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The issue in GetHuman652057's own words
Hi Facebook Team,**I am the Marketing Manager of Hilltop Granite and I have created the above account to manage our three business pages. I have submitted the required documents for identification to Facebook twice already. In spite of receiving a mail stating that there are no issues regarding this account, I am not able to access anything on my account except - "We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation."*Please understand that this is an essential account to access the three business pages because of which I am not able to carry out my business. Kindly help. This is an urgent matter. My account has been temporarily blocked since over a month.*However, for security reasons listed by FB, I did submit all the required documents days ago. Since then my account has been temporarily ceased. Kindly help. **Thank you.
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Facebook

Technical Support issue
Reported by GetHuman652057
May 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 729803 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman652057 started working on this issue
May 3rd, 2018 6:44am
GetHuman652057 shared this issue with others over email
May 3rd, 2018 6:46am
GetHuman652057 shared this issue with others over email
May 3rd, 2018 6:47am
GetHuman652057 indicated the issue is not fixed yet.
May 3rd, 2018 7:49am
GetHuman652057 indicated the issue is not fixed yet.
May 5th, 2018 8:36am