Facebook Customer Service Issues

I have been running the Facebook page "Youth Services for Peace" from my account for over 3 years as the sole owner and admin. However, on April 26, [redacted], I received a message to my email address informing me that I have been removed as an admin. Despite reporting this to Facebook over the past 4 days, I have not received any assistance or response. The page has around 12,[redacted] likes and is significant to me. I find it unacceptable that I have lost admin rights without my consent. My personal account's ID is Ysp India ([redacted][redacted]), and the page's ID is Youth Services for Peace ([redacted][redacted]). Currently, the page is not visible in my Facebook account and is only accessible as an unidentified page. I want to regain control over my page as it belongs to me and my company.

Hello Team, I'm Anita Nair, my Facebook user ID is anita.nair90. I recently removed my phone number linked to my Facebook account, and now I am unable to log in because I don't remember my recently changed password. The only thing I remember is my previous Facebook password. I can't recover the account as I've forgotten the details of my Gmail ID created over 10 years ago, and I haven't used the linked email address in years. I need help with updating my previous phone number or adding a new email ([redacted]) to my account. Thank you, Anita Nair

There is an individual using my pictures and my first name along with my significant other's last name to spread false information and make disrespectful comments about us personally. I have already reported the profile multiple times, but it continues to remain active as it supposedly does not violate community standards. This is a form of bullying and it is unacceptable. As a professional working in Human Resources for a global company, I urge you to take action against this individual's harassment and defamation. While freedom of speech should be respected, creating a fake account with our pictures and spreading harmful lies is crossing a line. Please remove this account promptly.

Hello, I recently placed an ad on various buy and sell platforms in my local area. The advertisement was for promoting Rodan & Fields skincare products. However, within 24 hours of posting, I received a notification on Facebook stating that my post was removed due to a violation of their Community Guidelines regarding the sale of guns or animals, which was not the case as my post was solely about skincare products. Consequently, I have been blocked from posting on the marketplace and buy and sell pages, impacting my ability to sell personalized gifts as well. It has been more than three weeks, and despite reporting the issue twice through the Facebook app, I have not received any resolution. I am hoping to speak with someone from Facebook to address this matter promptly.

Hello, I recently placed an ad on multiple buy and sell sites in my local area to promote Rodan & Fields skincare products. However, within 24 hours of posting, I received a notification from Facebook that my post was removed because it seemingly violated their Community Guidelines concerning the sale of guns or animals, which was not the case as I was advertising skincare products. As a result, I have been blocked from posting on the marketplace and other buy and sell pages, impacting my ability to sell personalized gifts as well. Despite reporting the issue through the Facebook app on two separate occasions, I have not received any resolution after over 3 weeks. This situation is causing a significant financial strain, and I am urgently seeking assistance from Facebook to rectify this matter.

I was searching through my history to find someone I met last year, but couldn't locate him on Facebook at the time. Despite searching his name and learning how to view my past searches, I couldn't find his details. I was searching on my phone at a festival which made it challenging. The person I'm looking for is Carl. Unfortunately, I couldn't recall his last name and was hoping to retrieve it from my search history between July 17-23, [redacted]. The search history doesn't display the information, and I haven't been able to reconnect with him since. I'm hoping to retrieve the missing search details from that period. - Michael

Hello, my name is Phillip D. I recently discovered that someone opened an account using my name "Phil D." I had closed my previous account by the same name. This fraudulent account not only uses my name but also my pictures, including an old profile picture of me. It is pretending to be me by contacting my friends. I contacted Facebook through their regular channels to report this account, but their response stated that it did not violate their standards. The account "Phil D." is fraudulent, using my picture without my consent. I need assistance in having this account shut down as it is not me sending messages or friend requests to my contacts. This situation is fraudulent, and urgent action is required. Thank you for your help.

I am encountering difficulties when attempting to post in my group to sell items as it is the group's main purpose. I have successfully posted in the past, but now my posts are being flagged and rejected for containing trigger words. This issue has affected others in the group as well. The group is dedicated to buying, selling, and trading essential oils and related products. Despite only listing these items for sale, my posts are being rejected by Facebook. I have tried to appeal by filling out the form provided after receiving the rejection notification, which states there are policy issues with my product listing. The group in question is called Young Living Distributors Buy, Sell, Trade. The rejection error message states that it seems like I am trying to sell prohibited items, such as animals, guns, or illegal products.

Dear Facebook, we are seeking your help to address a concerning issue. There is a page named Ayaz Memom Motiwala with an unusually high number of fake followers ([redacted],[redacted]). This page has been consistently sharing false and misleading information for the past week. The individual behind this page is well-known as a cheater and dishonest person in Pakistan, specifically in Karachi and Sindh. We are planning to take serious action against him locally. Therefore, we urge Facebook to promptly take action by blocking and banning his page. This request is not just from me, but from thousands of others who are experiencing the same issue. Please block Ayaz Memom Motiwala's Facebook page, which has over [redacted],[redacted] fake followers and is spreading misinformation.

I have been experiencing issues with my Facebook account. I kept getting "invalid login" or "Reset your password" messages, and eventually, I got locked out. When I tried to log in again, my password didn't work. I created this account years ago and have since changed my phone number, which was linked to my mobile account but isn't my recovery number. Initially, I received SMS recovery codes, but now I only have the email option, which is deactivated. Yahoo informed me that they couldn't reactivate my email account since it's been inactive for over 4 years. I followed all steps on Facebook, but the email I received was in a different language. My account holds important business contacts, family photos, and messages from deceased family members. I need help to regain access to my account.

I recently came across a troubling video showing a woman abusing a helpless child. The video depicts the woman throwing the child off the couch, beating her, stepping on her, and dragging her into another room. The child's cries and screams are heart-wrenching, and I am deeply affected by this disturbing sight. It is essential that the abuser and the individual recording the incident face justice for their actions. I am reaching out in the hope that we can identify and apprehend these individuals. Your urgent attention to this matter is greatly appreciated, as the safety and well-being of this vulnerable child are at stake. Thank you for your prompt action in addressing this distressing situation.

Dear Sir/Madam, I am reaching out regarding an issue with my Facebook account. I initially set up the account in [redacted] under the name George Arbuckle with the location as Daytona Beach, Florida, but I currently reside in St. Johns, FL. Between [redacted] and [redacted], I was locked out of my account without having forgotten or altered my password. Since [redacted], I have been unable to access my account. The recovery methods require sending a new password to the email [redacted], which has been compromised. Attempts to recover this email address have been unsuccessful. Additionally, the listed recovery phone number [redacted] is no longer valid. I urgently require assistance from a Facebook technical expert to delete my compromised account due to safety concerns. The account hack has jeopardized my personal information and privacy, leaving me feeling unsafe. I kindly request direct intervention to resolve this matter promptly. Thank you for your attention to this pressing issue.

Last week, my original account for Vanessa Hajek was hacked. The hacker used an old email I no longer have access to and added their phone number to the account. They removed my primary email and added their own trusted contacts. I have been unable to recover my account. In response, I created a new account under Vanessa Hajek but keep getting blocked by Facebook for suspicious activity. I also made a third account as Vanessa Mae Hajek, but faced the same blocking issue. I am determined to regain access to my original account and would appreciate any assistance in resolving this matter.

I deactivated my account over a month ago. Since then, I've tried setting up a new account using two different email addresses and my phone number. However, my account keeps getting disabled for suspicious activity. I'm Heather F., previously in Virginia, now in Ohio, originally from NYC. I want to make a new account to keep up with local events in Cleveland, OH. The situation is frustrating, and I can't get any help. Every time I try to appeal, the form says I've filled it out wrong. When I verify my phone number, it says it's not valid. I'm stuck and need assistance promptly.

Our group's Facebook account managed by A. or T. Sather from Troop 28 in Prineville, Oregon, chartered by the Nazarene Church, was deleted. We are striving to recover the lost account, containing invaluable pictures and records of activities. Adam and Tana chose to resign, resulting in the removal of our access. While we are in the process of setting up a new Facebook page, we hope to retrieve the data from the previous account. Here is a link to a picture for reference. Your help in restoring our account is greatly appreciated. You can contact me at [redacted] or via email at [redacted].

I'm reaching out for assistance as my Instagram account was hacked and taken over by someone who cloned my SIM card. My original username was @Goliath, established in [redacted] with a Trademark, linked to my email [redacted], phone number [redacted], and Facebook business page until it was changed to @Goliath[redacted]32. The hacker threatened me through my bio. This incident caused me extreme distress, even leading to an anxiety attack and a visit to the ER. I have taken steps to secure my phone number by getting a new SIM card from TMobile. Please investigate the situation using your logs. The hacker has disabled all recovery means sent to my email during the theft. Any help in reclaiming my original handle would be greatly appreciated.

I have deleted both my Rohrvision Photography Page and my personal page, Robert Rohr. I received a bill for a boost on my Rohrvision account for the month of May. I am confused as to why I am still being billed for a Facebook page I deleted and for an account that no longer exists. I had a conversation with Senator Ted Cruz who informed me that by law, Facebook is required to provide a phone number for users to speak with a live human representative. I kindly request a refund for the amount billed within 10 business days and for both of my Facebook Pages to be fully deleted. Failure to do so may result in me pursuing legal action against Facebook. I will keep Senator Cruz informed of the progress. Thank you, R. Rohr

Today, I was unexpectedly blocked for a post from 4 years back, which is unreasonable. I urge you to reconsider and reverse this decision. I have reduced my Facebook usage due to these arbitrary blocking practices, as have others. My profile shows no recent activity, as I mainly use it for Messenger to connect with overseas relatives. Facebook's actions like this are pushing users away. Please review the screenshot of the post from 4 years ago and realize that these actions are alienating your users and could ultimately harm your platform and business. Respect for users is crucial to sustain your platform.

Hello, I am seeking your assistance with a Facebook page that is invading my privacy and damaging my reputation by posting photos and videos solely about me. This exposure has caused disruptions in my life and my family's well-being. The page, called LabiStudios Lambada, not only shares unauthorized content but also sends friend requests to my relatives and friends to further harm me. Unfortunately, the page has blocked me and my wife, preventing us from reporting the content directly. However, we have friends helping by reporting each inappropriate post. I kindly request the Facebook team's support in addressing this matter. The posts are causing distress to adults and individuals with health issues, and I urge for better safeguards against unauthorized postings involving me and my wife, Nello Oliveira and Coss Maria. It is essential to respect privacy and ethical boundaries. If feasible, identifying the page creator would be greatly appreciated. Thank you for your attention. Best regards.

This Facebook platform has become overly complex over time. It seems nearly impossible to reach a live person for assistance. Since Mark Zuckerberg's focus shifted to profits, the customer service experience has suffered, leaving us ordinary users feeling neglected. Mark, please consider providing a way to easily connect with customer support rather than navigating irrelevant automated menus. Invest in customer service, be more accessible, and don't even think about introducing fees in the future. A quick and meaningful reply is eagerly awaited. Thank you. - M. Sonnenburg