I need help recovering my Facebook account!! I went to have a six digit code text to me...

GetHuman-shokeah's Recover Account issue with Facebook from April 2018

48 views | 139494 similar | 0 following
Help with my Facebook issue
GetHuman-shokeah's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shokeah will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shokeah can let us know if they help or not.
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The issue in GetHuman-shokeah's own words
I need help recovering my Facebook account!! I went to have a six digit code text to me but I wasn't getting anything. I guess I tried to many times because now getting a text isn't a option that I can see. The email is wrong and I can't get access to it, I've tried. I have been at this for weeks now but I don't want to give up!! What else can I do. I made a new account hoping I could get help easier if I went thru facebook to do it. That was a mistake because now I get a * digit code but it's to reactivate the new account I deactivated because I don't want a new one I want my old one back!! All my pictures and memories I don't want to lose!! Please help me. My name is shaina hokeah my email is *****@***.com

GetHuman-shokeah did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Account issue
Reported by GetHuman-shokeah
Apr 29th, 2018 - 2 years ago
Not resolved
Seen by 48 customers so far
Similar issue to 139494 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-shokeah started working on this issue
Apr 29th, 2018 6:29am
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:29am
GetHuman-shokeah shared this issue with others over email
Apr 29th, 2018 6:31am

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