I need help recovering my Facebook account!! I went to have a six digit code text to me...

GetHuman-shokeah's Recover Account issue with Facebook from April 2018

42 views
 | 
727324 similar
 | 
0 following
Help with my Facebook issue
GetHuman-shokeah's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shokeah will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shokeah can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-shokeah's own words
I need help recovering my Facebook account!! I went to have a six digit code text to me but I wasn't getting anything. I guess I tried to many times because now getting a text isn't a option that I can see. The email is wrong and I can't get access to it, I've tried. I have been at this for weeks now but I don't want to give up!! What else can I do. I made a new account hoping I could get help easier if I went thru facebook to do it. That was a mistake because now I get a * digit code but it's to reactivate the new account I deactivated because I don't want a new one I want my old one back!! All my pictures and memories I don't want to lose!! Please help me. My name is shaina hokeah my email is *****@***.com
GetHuman-shokeah did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shokeah fixed the problem
We are waiting for GetHuman-shokeah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shokeah fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman-shokeah
Apr 29th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 42 customers so far
Similar issue to 727324 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shokeah started working on this issue
Apr 29th, 2018 6:29am
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:29am
GetHuman-shokeah shared this issue with others over email
Apr 29th, 2018 6:31am