I have been locked out of my account. My emails associated with the account...

GetHuman639067's Recover Account issue with Facebook from April 2018

5 views | 139494 similar | 0 following
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GetHuman639067's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639067 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639067 can let us know if they help or not.
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Before contacting them, items GetHuman639067 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman639067's own words
I have been locked out of my account. My emails associated with the account *****@***.com as well as *****@***.com have been disables for the past few years. The cellphone number associated with the account is still in use ************, however I had not chosen this option to recover my account. Can I please have the rest password code sent to my cellphone number or even recover my account using friends? I had not set this up prior. I can have it set up to my fianc*e account being cobus Cilliers if that's a possibility (he is shown as my fianc*e on my page). *The easiest,is to send the reset password code to my cellphone (which is registered to my account Sharlene Govender)

GetHuman639067 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Account issue
Reported by GetHuman639067
Apr 29th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 139494 others
0 customers following this

Timeline

GetHuman639067 started working on this issue
Apr 29th, 2018 5:13am

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