I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for...
GetHuman637373's customer service issue with Facebook from April 2018
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman637373's own words
I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for nearly a year. Much of this harassment is based on anti LGBT hate and has consisted of multiple attempts to expose my transgender status to anyone who will listen. People in my everyday life do not know my gender situation, and I would like to keep it that way. I have blocked and reported multiple fake Facebook accounts that have been used to spy, harass me, and to harass my friends and family, I have blocked dozens of phone numbers, and even moved to another state, but the harassment persists, now primarily on Facebook. This person has created a fake Facebook profile in the past under my former male name, and now she is using my current name (using a random male picture), sending friend requests to people she knows are aquatinted with my fianc* and me. The person doing this is Monica Lynn Hernandez. On Facebook she goes by Monilynn Hernandez. She has been warned multiple times by the Riverside County Sheriff's department, and the Hemet, CA police. several police reports have been filed over the past year. I enjoy being on Facebook, but I'm starting to feel like the only way to escape the harassment is to deactivate my account. Please help.
GetHuman637373 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman637373 fixed the problem
We are waiting for GetHuman637373 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.