I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for...

GetHuman637373's customer service issue with Facebook from April 2018

4 views | 139490 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman637373's own words
I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for nearly a year. Much of this harassment is based on anti LGBT hate and has consisted of multiple attempts to expose my transgender status to anyone who will listen. People in my everyday life do not know my gender situation, and I would like to keep it that way. I have blocked and reported multiple fake Facebook accounts that have been used to spy, harass me, and to harass my friends and family, I have blocked dozens of phone numbers, and even moved to another state, but the harassment persists, now primarily on Facebook. This person has created a fake Facebook profile in the past under my former male name, and now she is using my current name (using a random male picture), sending friend requests to people she knows are aquatinted with my fianc* and me. The person doing this is Monica Lynn Hernandez. On Facebook she goes by Monilynn Hernandez. She has been warned multiple times by the Riverside County Sheriff's department, and the Hemet, CA police. several police reports have been filed over the past year. I enjoy being on Facebook, but I'm starting to feel like the only way to escape the harassment is to deactivate my account. Please help.

GetHuman637373 did not yet indicate what Facebook should do to make this right.

How GetHuman637373 fixed the problem

We are waiting for GetHuman637373 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman637373 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman637373
Apr 28th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 139490 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman637373 started working on this issue
Apr 28th, 2018 2:29pm
GetHuman637373 indicated the issue is not fixed yet.
Apr 28th, 2018 3:56pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies