I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for...

GetHuman637373's customer service issue with Facebook from April 2018

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The issue in GetHuman637373's own words
I have been harassed and stalked in person and online by my fianc*'s ex girlfriend for nearly a year. Much of this harassment is based on anti LGBT hate and has consisted of multiple attempts to expose my transgender status to anyone who will listen. People in my everyday life do not know my gender situation, and I would like to keep it that way. I have blocked and reported multiple fake Facebook accounts that have been used to spy, harass me, and to harass my friends and family, I have blocked dozens of phone numbers, and even moved to another state, but the harassment persists, now primarily on Facebook. This person has created a fake Facebook profile in the past under my former male name, and now she is using my current name (using a random male picture), sending friend requests to people she knows are aquatinted with my fianc* and me. The person doing this is Monica Lynn Hernandez. On Facebook she goes by Monilynn Hernandez. She has been warned multiple times by the Riverside County Sheriff's department, and the Hemet, CA police. several police reports have been filed over the past year. I enjoy being on Facebook, but I'm starting to feel like the only way to escape the harassment is to deactivate my account. Please help.
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Facebook

Customer service issue
Reported by GetHuman637373
Apr 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 728676 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman637373 started working on this issue
Apr 28th, 2018 2:29pm
GetHuman637373 indicated the issue is not fixed yet.
Apr 28th, 2018 3:56pm