We are in trouble to get back our own Gmail account,**We have used the account on or be...

GetHuman-gladysgl's Recover Account issue with Facebook from April 2018

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The issue and preferred resolution, in GetHuman-gladysgl's own words:
We are in trouble to get back our own Gmail account,**We have used the account on or before the month of Aug ****(Approximately) **We are running the Facebook campaign using this Gmail account, but we forgot the Gmail p***word for *****@***.com **Facebook Issues using Gmail account:**We are using the Facebook account nearly for * years using the phone number ****** *****. But we not maintained the phone number properly. So the phone number was picked by some other user. We requested the user to sent the OTP to log in to the Facebook account. The user is not ready to share the OTP with us.**The only way to recover the Facebook account using the Gmail account (*****@***.com)**Kindly request you to reset our Gmail account (*****@***.com). SO that we can access the Gmail without any issues. As well we can Facebook account.**Looking forward to the support.**Feel free to get back to us using the below credentials
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Facebook

Recover Account issue
Reported by GetHuman-gladysgl
Apr 28th, 2018 - 3 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gladysgl started working on this issue
Apr 28th 11:29am