We are in trouble to get back our own Gmail account,**We have used the account on or be...

GetHuman-gladysgl's Recover Account issue with Facebook from April 2018

1 view | 147480 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-gladysgl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gladysgl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gladysgl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gladysgl can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-gladysgl's own words
We are in trouble to get back our own Gmail account,**We have used the account on or before the month of Aug ****(Approximately) **We are running the Facebook campaign using this Gmail account, but we forgot the Gmail password for *****@***.com **Facebook Issues using Gmail account:**We are using the Facebook account nearly for * years using the phone number ****** *****. But we not maintained the phone number properly. So the phone number was picked by some other user. We requested the user to sent the OTP to log in to the Facebook account. The user is not ready to share the OTP with us.**The only way to recover the Facebook account using the Gmail account (*****@***.com)**Kindly request you to reset our Gmail account (*****@***.com). SO that we can access the Gmail without any issues. As well we can Facebook account.**Looking forward to the support.**Feel free to get back to us using the below credentials

GetHuman-gladysgl did not yet indicate what Facebook should do to make this right.

How GetHuman-gladysgl fixed the problem

We are waiting for GetHuman-gladysgl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gladysgl fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman-gladysgl
Apr 28th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 147480 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-gladysgl started working on this issue
Apr 28th, 2018 11:29am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers