As stated in prior message to fb.....I was scammed by a fake vacation rental by owner l...

GetHuman595577's customer service issue with Facebook from April 2018

10 views | 139497 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman595577's own words
As stated in prior message to fb.....I was scammed by a fake vacation rental by owner link by Carlos Morris, which is a fake profile. Pictures were hacked from someone else's account. I reported this, & was advised to block him. Facebook also said he has not violated any Facebook standards. He took an $*** deposit for a real vac rental, but he is not the real owner. Facebook erased all of the correspondence between Carlos Morris, & myself. Those conversations are needed to dispute the credit card charges. I was not notified that this was going to happen, & when I went back into my messages, they are gone. My side of the private messages is there, but his is not. I NEED these messages to recoup what Was stolen.

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Facebook

Customer service issue
Reported by GetHuman595577
Apr 26th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 139497 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman595577 started working on this issue
Apr 26th, 2018 11:33pm
GetHuman595577 indicated the issue is not fixed yet.
Apr 26th, 2018 11:33pm
GetHuman595577 indicated the issue is not fixed yet.
Apr 28th, 2018 8:01pm
GetHuman595577 indicated the issue is not fixed yet.
Apr 28th, 2018 8:02pm
GetHuman595577 indicated the issue is not fixed yet.
Apr 30th, 2018 3:17am
GetHuman595577 indicated the issue is not fixed yet.
Apr 30th, 2018 3:17am
GetHuman595577 indicated the issue is not fixed yet.
May 8th, 2018 12:29am
GetHuman595577 indicated the issue is not fixed yet.
May 8th, 2018 12:30am

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